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Cookie Declaration

You are visiting a website that’s a part of the online network of Thermae 2000 and Apollo Hotels & Resorts. Apollo Hotels & Resorts is a chain from quality hotels and resorts in the Benelux. This Cookie Declaration applies on all websites belonging to the network of Thermae 2000, unless it’s stated otherwise.

When using the websites of Thermae 2000, Thermae 2000 is able to collect information about the use this websites and other websites, for example by means of cookies. A cookie is a small file that is sent along with pages from a website and will be stored on the hard drive of your computer. This cookie allows your browser to recognized when the website will be visited repeatedly.

The information collected by Thermae 2000 can be used for the following purposes:

Functional purposes: logging in or making it easier to navigate on the websites of Thermae 2000 or remembering your settings and/or preferences when using websites of Thermae 2000.

Emaple: You’ll log in on a website and on the next visit on the same website a cookie will tell the system that you’re logged in. You don’t need to log in again.

Analytic purposes: to analyze the use of websites of Thermae 2000.

Example: The number of visitors visiting a certain website can be tracked so Thermae 2000 will know which parts from their websites are popular.

Commercial purposes: to keep up how many and which adverts will be shown to you, to prevent you from seeing the same commercial and to see if you’ve clicked on a advert.

Example: Before showing a video a commercial can be shown to you. To prevent you from seeing the same commercial and to see if you’ve clicked on a advert.

Targeting purposes: A profile will be built based on your web behavior so adverts will be shown to you bases on your preferences. This profile is partially based on information of your visits on other websites.

The information collected by Thermae 2000 based on the information above can be combined with the processed personal data.

Removing and declining cookies

You can remove recently placed cookies and refuse the placing of new cookies through your browser settings. The way you can change your settings depends on the internet browser, if necessary check the help desk of your internet browser.

Additionally you can refuse most of the cookies when using websites of Thermae 2000. This can be done individual and collective through On this page you’re able to see which of those cookies are active on your browser. After removing/refusing cookies you’ll still be able to see adverts.

Watch out: If you’re removing and/or refusing cookies you’ll not always be able to make use of all possibilities of the website. Additionally, refusing and/or removing cookies only affects the computer and browser of your recent actions. If you use multiple computers and/or browsers you’ll have to repeat these actions as often as needed.  


The Thermae 2000 Privacy Declaration applies to the personal date possibly Thermae 2000 has made based on the placed cookies.

Modification of the Declaration

Thermae 2000 reserves the right to make changes to this Cookie Declaration. Every modification will be published on this page. We recommend you to regularly consult this Cookie Declaration so that you’re always aware of the contents of the applicable Cookie Declaration.

This Cookie Declaration was last amended on December 4, 2012.

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Frequently asked questions

How can I redeem my gift card?

You can redeem your voucher during the last step of you reservation using the barcode. The value will be deducted from the total amount.

Which gift cards/vouchers can I hand in online?

You can redeem gift cards with a value in euros online during your reservation. This includes gift cards purchased directly from our website. Below are two examples.

Example 1

Example 2

Do I have to spend a gift card at once?

Yes, it is better to spend the gift card at once. If there is a residual value this will expire. The best choice is to make a reservation with an amount higher then the value of your gift card. You can pay the remaining amount immediately online.

Is it possible to hand in more gift cards at once?

Yes, this is possible. Provided the total amount is higher then the gift cards together.

Is the receiver of the gift card the only one to use the gift card?

No, gift cards are not personal. So it is possible to give the gift card to family or friends.

I cannot redeem my gift card

Did you type the bar code correctly? Did you check the date on the card? If so, please contact us.

I handed in my gift card during a reservation, but I cancelled the reservation. Is it possible to use the gift card again?

Yes, you can. If the gift card wasn't settled with the reservation, you can use the gift card two hours after the reservation.

I don't have a gift card »


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