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Amazing view from the Cauberg

Thermal water from own source

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Swimwear days
Every Tuesday is swimwear day, every first and thrid weekend of the month are swimwear weekends starting on Friday 5PM

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Frequently asked questions

How can I redeem my gift card?

You can redeem your voucher during the last step of you reservation using the barcode. The value will be deducted from the total amount.

Which gift cards/vouchers can I hand in online?

You can redeem gift cards with a value in euros online during your reservation. This includes gift cards purchased directly from our website. Below are two examples.

Example 1

Example 2

Do I have to spend a gift card at once?

Yes, it is better to spend the gift card at once. If there is a residual value this will expire. The best choice is to make a reservation with an amount higher then the value of your gift card. You can pay the remaining amount immediately online.

Is it possible to hand in more gift cards at once?

Yes, this is possible. Provided the total amount is higher then the gift cards together.

Is the receiver of the gift card the only one to use the gift card?

No, gift cards are not personal. So it is possible to give the gift card to family or friends.

I cannot redeem my gift card

Did you type the bar code correctly? Did you check the date on the card? If so, please contact us.

I handed in my gift card during a reservation, but I cancelled the reservation. Is it possible to use the gift card again?

Yes, you can. If the gift card wasn't settled with the reservation, you can use the gift card two hours after the reservation.

I don't have a gift card »

 

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